Uber is a popular ride sharing service that provides automobile transport
to its customers in the suburbs and in Washington, D.C. If you are in
an automobile collision with an Uber driver, the claims process is slightly
different from a typical car accident claim.
Initially, you must determine the appropriate insurance company for the
Uber driver. Uber drivers are not covered under their personal automobile
insurance policies if they were working as a driver for Uber at the time
of the collision. If, however, they are not on duty at the time of the
accident, then their personal insurance will provide coverage.
If you are in an accident with an Uber driver, or as an Uber passenger,
it is important to make sure that the appropriate insurance company is
contacted and that you confirm they were providing coverage at the time
of the collision. The second thing to remember is that instead of negotiating
a settlement with the insurance adjustor provided by Uber, claims involving
Uber drivers are adjusted by a third party claim manager at James River
Insurance Company. These claim managers work in conjunction with Uber
and Raiser, LLC to negotiate a settlement, and typically the claims manager
must get authority to settle claims in advance of negotiation and re-negotiations.
It is important to understand this before they take place.
Once that is resolved, the claim can proceed as would any other claim.
However, it is important to remember that Uber drivers are not legally
consideredemployees of Uber, and therefore your claim should be against the driver (covered
by Uber’s insurance) but not against Uber itself.